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Privacy notice

Last updated:

1. Who is responsible

Panda Creativo Studio, a creative and technology studio from León, Guanajuato, Mexico, is responsible for processing the personal data described in this notice, in accordance with Mexico’s Federal Law on the Protection of Personal Data Held by Private Parties and other applicable rules.

You can reach us at pandacreativostudio@gmail.com or on WhatsApp at +52 477 647 9613.

2. What data we receive

This site has no user accounts, forms or comments, and it does not measure your browsing with analytics tools. The data we may receive is:

  • What you send us when you message us on WhatsApp or by email: for example your name, phone number or email address, the content of your message and any business information you choose to share.
  • Technical connection data that the server hosting the site records automatically, as with any website (for example IP address, date and time, browser type and pages requested).
  • Your language preference, stored only on your device and only if you use the language switch (see the Cookie policy).

3. Sensitive personal data

We do not ask for sensitive personal data (such as health, ethnic origin, beliefs, sexual orientation or financial data). Please do not send it through these channels.

4. What we use your data for

When you message us, you voluntarily provide your data for these purposes:

  • To reply to your messages and guide you to the solution that best fits your business.
  • To prepare the proposals or quotes you ask for.
  • To follow up on the conversation and, if you decide to hire us, to provide the service under the terms we agree.
  • To keep the site secure and working properly.

5. Additional purposes

We do not use your data to build profiles, make automated decisions or send you advertising you have not asked for. We have no secondary purposes.

6. Who we share it with

We do not sell your personal data. Third parties are involved only when needed to communicate with you or run the site:

  • WhatsApp (Meta Platforms) when you message us there, and your email provider (for example Gmail, by Google) when you write to us by email.
  • The site’s hosting provider, which processes technical connection data.
  • Competent authorities, when a legal provision or a duly grounded order requires it.

8. Your rights

You have the right to know what data we hold about you and what we use it for (access), to correct it (rectification), to ask us to delete it (cancellation) and to object to its use (opposition), as well as to withdraw your consent and limit the use or disclosure of your data.

To exercise them, write to pandacreativostudio@gmail.com with your name, a way to reply to you, a clear description of your request and the details that let us identify your data. We will reply within the time limits set by law.

If you believe your right to personal data protection has been violated, you can go to Mexico’s competent data protection authority (currently the Secretaría Anticorrupción y Buen Gobierno).

9. Retention and security

We keep your data only for as long as needed for the purposes of this notice and to meet legal obligations. We apply reasonable administrative, technical and physical security measures to protect it against loss, unauthorized use or access.

10. Minors

The site is aimed at people who run or represent businesses. We do not knowingly collect data from minors; if you believe a minor has written to us, let us know so we can delete it.

11. Changes to this notice

If this notice changes, we will publish the updated version on this page with its last-updated date. See also our Cookie policy and the Terms and conditions.